:root{--bg-primary:#f8f9fa;--bg-card:#fff;--bg-header:#1a2e22;--text-primary:#212529;--text-secondary:#6c757d;--text-on-dark:#fff;--color-1:#4c7a52;--color-2:#dd8452;--color-3:#4c72b0;--color-4:#c44e52;--color-5:#8172b3;--positive:#2e7d32;--negative:#c0392b;--neutral:#6c757d;--gap:16px;--radius:10px}*{box-sizing:border-box;margin:0;padding:0}html,body{background:var(--bg-primary);color:var(--text-primary)}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;line-height:1.5}.login-page{justify-content:center;align-items:center;min-height:100dvh;padding:20px;display:flex}.login-card{background:var(--bg-card);border-radius:var(--radius);flex-direction:column;gap:14px;width:100%;max-width:360px;padding:32px;display:flex;box-shadow:0 1px 3px #00000014}.login-card h1{font-size:18px;font-weight:700}.login-subtitle{color:var(--text-secondary);margin-top:-8px;font-size:13px}.login-card input[type=password]{border:1px solid #d0d5dd;border-radius:6px;padding:10px 12px;font-size:14px}.login-card button{background:var(--color-1);color:#fff;cursor:pointer;border:none;border-radius:6px;padding:10px 16px;font-size:14px;font-weight:600}.login-card button:disabled{opacity:.5;cursor:not-allowed}.login-error{color:var(--negative);font-size:12px}.dashboard-container{max-width:1400px;padding:var(--gap);margin:0 auto}.dashboard-header{background:var(--bg-header);color:var(--text-on-dark);border-radius:var(--radius);margin-bottom:var(--gap);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;padding:20px 24px;display:flex}.dashboard-header h1{font-size:20px;font-weight:600}.dashboard-header .subtitle{color:#ffffffa6;align-items:center;gap:6px;margin-top:2px;font-size:12px;display:flex}.live-dot{background:#4ade80;border-radius:50%;width:7px;height:7px;display:inline-block}.header-actions{align-items:center;gap:16px;display:flex}.logout-btn{color:var(--text-on-dark);cursor:pointer;background:#ffffff1a;border:1px solid #ffffff40;border-radius:6px;padding:6px 12px;font-size:12px}.logout-btn:hover{background:#fff3}.filters{flex-wrap:wrap;align-items:center;gap:16px;display:flex}.filter-group{align-items:center;gap:6px;display:flex}.filter-group label{color:#ffffffb3;font-size:12px}.filter-group select{color:var(--text-on-dark);background:#ffffff1a;border:1px solid #ffffff40;border-radius:6px;padding:6px 10px;font-size:13px}.filter-group select option{background:var(--bg-header);color:var(--text-on-dark)}.filter-group-light label{color:var(--text-secondary)}.filter-group-light select{color:var(--text-primary);background:#fff;border:1px solid #d0d5dd}.filter-group-light select option{color:var(--text-primary);background:#fff}.toggle-group{background:#ffffff1a;border-radius:6px;gap:4px;padding:3px;display:flex}.toggle-btn{color:#ffffffbf;cursor:pointer;background:0 0;border:none;border-radius:4px;padding:5px 12px;font-size:12px;transition:all .15s}.toggle-btn.active{background:var(--color-1);color:#fff}.toggle-group-light{background:var(--bg-primary)}.toggle-group-light .toggle-btn{color:var(--text-secondary)}.toggle-group-light .toggle-btn.active{background:var(--color-1);color:#fff}.company-toggle-item{cursor:pointer;-webkit-user-select:none;user-select:none;align-items:center;gap:6px;font-size:13px;display:inline-flex}.company-toggle-item input[type=checkbox]{accent-color:var(--color-1);cursor:pointer}.company-toggle-swatch{border-radius:2px;width:10px;height:10px;display:inline-block}.refresh-btn{color:var(--text-on-dark);cursor:pointer;background:#ffffff1a;border:1px solid #ffffff40;border-radius:6px;padding:6px 12px;font-size:12px}.refresh-btn:hover{background:#fff3}a.refresh-btn{text-decoration:none;display:inline-block}.section-title{text-transform:uppercase;letter-spacing:.6px;color:var(--text-secondary);margin:24px 0 10px 2px;font-size:13px;font-weight:700}.section-title:first-of-type{margin-top:0}.kpi-row{gap:var(--gap);margin-bottom:var(--gap);grid-template-columns:repeat(auto-fit,minmax(190px,1fr));display:grid}.kpi-card{background:var(--bg-card);border-radius:var(--radius);padding:18px 20px;box-shadow:0 1px 3px #00000014}.kpi-label{color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px;font-size:12px}.kpi-value{margin-bottom:4px;font-size:26px;font-weight:700}.kpi-change{font-size:12px;font-weight:600}.kpi-change.positive{color:var(--positive)}.kpi-change.negative{color:var(--negative)}.kpi-change.neutral{color:var(--neutral)}.kpi-caveat{color:var(--negative);margin-top:4px;font-size:10px}.chart-row{gap:var(--gap);margin-bottom:var(--gap);grid-template-columns:repeat(auto-fit,minmax(420px,1fr));display:grid}.chart-container{background:var(--bg-card);border-radius:var(--radius);padding:18px 20px;box-shadow:0 1px 3px #00000014}.chart-container h3{margin-bottom:4px;font-size:14px;font-weight:600}.chart-container .chart-note{color:var(--text-secondary);margin-bottom:12px;font-size:11px}.chart-container canvas{max-height:280px}.table-section{background:var(--bg-card);border-radius:var(--radius);margin-bottom:var(--gap);padding:18px 20px;overflow-x:auto;box-shadow:0 1px 3px #00000014}.table-section h3{margin-bottom:12px;font-size:14px;font-weight:600}.data-table{border-collapse:collapse;width:100%;font-size:13px}.data-table thead th{text-align:left;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.4px;border-bottom:2px solid #e0e0e0;padding:8px 10px;font-size:11px;font-weight:600}.data-table tbody td{border-bottom:1px solid #f0f0f0;padding:8px 10px}.data-table tbody tr:hover{background:#f8f9fa}.dashboard-footer{color:var(--text-secondary);padding:8px 4px 20px;font-size:11px;line-height:1.7}.dashboard-footer strong{color:var(--text-primary)}.state-banner{border-radius:var(--radius);margin-bottom:var(--gap);padding:14px 20px;font-size:13px}.state-banner.loading{color:#3730a3;background:#eef2ff}.state-banner.error{color:#b91c1c;background:#fef2f2}.hidden{display:none}.upload-card{background:var(--bg-card);border-radius:var(--radius);margin-bottom:var(--gap);padding:18px 20px;box-shadow:0 1px 3px #00000014}.upload-card h3{margin-bottom:4px;font-size:14px;font-weight:600}.upload-note{color:var(--text-secondary);margin-bottom:12px;font-size:11px}.upload-row{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.upload-row input[type=month]{border:1px solid #d0d5dd;border-radius:6px;padding:7px 10px;font-size:13px}.upload-row input[type=file]{font-size:13px}.upload-btn{background:var(--color-1);color:#fff;cursor:pointer;border:none;border-radius:6px;padding:8px 16px;font-size:13px;font-weight:600}.upload-btn:hover{opacity:.9}.upload-btn:disabled{opacity:.5;cursor:not-allowed}#upload-status{margin-top:12px;font-size:13px}.upload-result{border-radius:6px;margin-top:8px;padding:10px 14px}.upload-result.ok{color:#166534;background:#f0fdf4}.upload-result.warn{color:#92400e;background:#fffbeb}.upload-result.fail{color:#b91c1c;background:#fef2f2}.page-tabs{background:var(--bg-card);border-radius:var(--radius);margin-bottom:var(--gap);gap:4px;width:fit-content;padding:6px;display:flex;box-shadow:0 1px 3px #00000014}.page-tab-btn{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-radius:6px;padding:8px 18px;font-size:13px;font-weight:600}.page-tab-btn.active{background:var(--color-1);color:#fff}.page-tab-panel.hidden{display:none}.chart-row.single{grid-template-columns:1fr}.chart-row.single canvas{max-height:360px}@media (max-width:768px){.dashboard-header{flex-direction:column;align-items:flex-start}.kpi-row{grid-template-columns:repeat(2,1fr)}.chart-row{grid-template-columns:1fr}}.ops-toolbar{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:12px;display:flex}.ops-toolbar-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.ops-secondary-btn{color:var(--text-primary);cursor:pointer;background:#fff;border:1px solid #d0d5da;border-radius:6px;padding:8px 16px;font-size:13px;font-weight:600}.ops-secondary-btn:disabled{opacity:.5;cursor:not-allowed}.tone-good{color:#1f6f4a;white-space:nowrap}.tone-bad{color:#c0392b;white-space:nowrap}.tone-neutral{color:var(--text-secondary);white-space:nowrap}.cell-sub{font-size:11px;font-weight:400;display:block}.ops-side{gap:var(--gap);grid-template-columns:minmax(0,3fr) minmax(0,2fr);align-items:start;margin-bottom:14px;display:grid}.ops-side .ops-panels{margin-bottom:0}@media (max-width:900px){.ops-side{grid-template-columns:minmax(0,1fr)}}.ops-strip{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-bottom:14px;display:grid}@media (min-width:1200px){.ops-strip{grid-template-columns:repeat(6,minmax(0,1fr))}}@media (max-width:560px){.ops-strip{grid-template-columns:repeat(2,minmax(0,1fr))}}.ops-strip-tile{background:#e9fafd;border:1px solid #d0ebff;border-radius:6px;align-content:start;gap:3px;padding:10px 12px;display:grid}.ops-strip-label{letter-spacing:.5px;text-transform:uppercase;color:#74909e;font-size:10.5px;font-weight:700}.ops-strip-value{color:#001b2e;font-variant-numeric:tabular-nums;font-size:22px;font-weight:700}.ops-strip-change{font-size:12px;font-weight:600}.ops-strip-detail{color:#65656a;font-size:11.5px}.ops-callout{color:#001b2e;background:#e9fafd;border:1px solid #d0ebff;border-radius:6px;margin:10px 0;padding:10px 14px;font-size:12.5px}.ops-callout ul{color:#65656a;margin:6px 0 0;padding-left:18px}.ops-callout li{margin-bottom:3px}.tone-dot-good::marker{color:#1f6f4a}.tone-dot-bad::marker{color:#c0392b}.tone-dot-neutral::marker{color:#74909e}.ops-table-title{color:#001b2e;margin:6px 0;font-size:13px;font-weight:600}.ops-divider{color:#fff;background:#001b2e;padding:28px 24px}.ops-divider h2{margin-bottom:8px;font-size:26px}.ops-divider p{color:#d0ebff;font-size:14px}.tab-toolbar{padding-top:14px;padding-bottom:14px}.tab-status{color:var(--text-secondary);margin-left:auto;font-size:12px}.tab-status.error{color:var(--negative)}.ops-status{color:var(--text-secondary);font-size:12px}.ops-status.error{color:var(--negative)}.ops-slide{background:var(--bg-card);border-radius:var(--radius);margin-bottom:var(--gap);padding:18px 20px;box-shadow:0 1px 3px #00000014}.ops-slide-title{color:#001b2e;margin-bottom:8px;font-size:16px;font-weight:700}.ops-slide-title span{color:#74909e;font-weight:600}.ops-takeaway{color:#001b2e;background:#e9fafd;border:1px solid #d0ebff;border-radius:6px;margin-bottom:14px;padding:10px 14px;font-size:13px;font-style:italic}.ops-panels{gap:var(--gap);margin-bottom:14px;display:grid}.ops-panels.pair{grid-template-columns:repeat(auto-fit,minmax(min(360px,100%),1fr))}.ops-panel{min-width:0}.ops-panel h4{color:#001b2e;margin-bottom:6px;font-size:13px;font-weight:600}.ops-unavailable{text-align:center;background:#f2f2f2;border:1px dashed #aaa9aa;border-radius:6px;padding:28px 20px}.ops-unavailable strong{color:#001b2e;margin-bottom:4px;font-size:15px;display:block}.ops-unavailable p{color:#65656a;font-size:13px}.ops-unavailable em{color:#74909e;margin-top:4px;font-size:12px;display:block}.ops-slide .data-table{margin-bottom:8px}.ops-slide .data-table tr.total td{color:#001b2e;background:#d0ebff;font-weight:700}.ops-slide .data-table tr.extra td{color:var(--text-secondary);font-size:11px;font-style:italic}.ops-slide .data-table td:first-child{font-weight:600}.ops-table-wrap{overflow-x:auto}.ops-caption{color:var(--text-secondary);font-size:11px;font-style:italic}.ops-yoy-grid{grid-template-columns:repeat(auto-fill,minmax(min(210px,100%),1fr));gap:12px;display:grid}.ops-yoy-cell{border:1px solid #eef0f2;border-radius:6px;padding:8px 10px}.ops-yoy-cell h5{color:#001b2e;margin-bottom:4px;font-size:12px;font-weight:600}.ops-yoy-cell .ops-yoy-empty{color:#65656a;background:#f2f2f2;border-radius:4px;justify-content:center;align-items:center;height:70px;font-size:11px;font-style:italic;display:flex}.ops-yoy-values{color:var(--text-secondary);margin-top:4px;font-size:11px}.ops-yoy-values strong{color:#001b2e}.ops-yoy-values .good{color:#206e4e}.ops-yoy-values .bad{color:#b3261e}.ops-insights{grid-template-columns:repeat(auto-fill,minmax(min(300px,100%),1fr));gap:12px;margin-bottom:10px;display:grid}.ops-insight{border:1px solid #d0ebff;border-left:5px solid #74909e;border-radius:6px;min-width:0;padding:10px 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th{text-align:left;white-space:nowrap;background:#f8f9fb;border-bottom:1px solid #e4e7ec;padding:8px 10px;font-weight:600;position:sticky;top:0}.exit-table td{white-space:nowrap;border-bottom:1px solid #f0f2f5;padding:6px 10px}.exit-table td.exit-prop{white-space:normal;min-width:180px}.exit-table select,.exit-table .exit-note{background:#fff;border:1px solid #d0d5dd;border-radius:6px;padding:5px 8px;font-size:12.5px}.exit-table .exit-note{width:220px}.exit-status{color:var(--text-secondary);font-size:11.5px}.exit-status.fail{color:#b42318;white-space:normal}.company-toggles{flex-wrap:wrap;gap:10px;display:flex}.company-toggle{cursor:pointer;background:#fff;border:1px solid #d0d5dd;border-radius:8px;align-items:center;gap:10px;min-width:220px;padding:10px 14px;font-size:13px;display:flex}.company-toggle.on{border-color:var(--color-1);background:#f3f8f5}.company-toggle input{accent-color:var(--color-1);width:16px;height:16px}.company-toggle small{color:var(--text-secondary);font-size:11.5px;display:block}.exit-table small.exit-pms{color:var(--text-secondary);font-size:11px;display:block}.overview-empty,#tab-overview.no-data>:not(.tab-toolbar):not(.overview-empty){display:none}#tab-overview.no-data>.overview-empty{margin-top:var(--gap);display:block}.ops-callout li.callout-mark{margin-left:-16px;list-style:none}.ops-callout .mark-badge{color:#fff;vertical-align:1px;background:#001b2e;border-radius:50%;justify-content:center;align-items:center;width:18px;height:18px;margin-right:6px;font-size:10.5px;font-weight:700;display:inline-flex}.request-page .dashboard-header h1{font-size:22px}.request-tabs{margin-bottom:var(--gap);flex-wrap:wrap;gap:8px;display:flex}.request-tab{cursor:pointer;background:#fff;border:1px solid #d0d5dd;border-radius:8px;align-items:center;gap:8px;padding:9px 14px;font-size:13px;display:flex}.request-tab.active{border-color:var(--color-1);background:#f3f8f5;font-weight:600}.request-count{color:var(--text-secondary);font-size:11.5px;font-weight:400}.request-table tr.answered td{background:#f6fbf8}.request-table input[type=text],.request-table input[type=number],.request-table input[type=date],.request-table select,.request-table textarea{background:#fff;border:1px solid #d0d5dd;border-radius:6px;padding:5px 8px;font-family:inherit;font-size:12.5px}.request-table input[type=text]{width:200px}.request-table input[type=number]{width:70px}.request-table td.request-wide{min-width:360px}.request-table textarea{resize:vertical;width:100%;min-width:340px}.request-remove{color:#b42318;cursor:pointer;background:0 0;border:none;margin-left:8px;font-size:11.5px;text-decoration:underline}.request-add{margin-top:12px}@media (max-width:700px){.request-table td.request-wide,.request-table textarea{min-width:220px}}.request-admin-row{border-top:1px solid #eef0f3;padding:12px 0}.request-admin-row:first-of-type{border-top:none}.request-admin-head{margin-bottom:6px;font-size:13.5px}.request-admin-progress{color:var(--text-secondary);flex-wrap:wrap;gap:14px;margin-bottom:8px;font-size:12.5px;display:flex}.request-admin-link{gap:8px;margin-bottom:8px;display:flex}.request-admin-link input{border:1px solid #d0d5dd;border-radius:6px;flex:1;padding:7px 10px;font-size:12.5px}a.ops-secondary-btn{align-items:center;text-decoration:none;display:inline-flex}